Job Description


We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships.

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Bournefield office four days per week.


The Loan Servicing Documentation Analyst is responsible for reviewing all new, renewed, and modified loans in a timely manner to ascertain evidence of the borrower’s indebtedness, enforceability, perfection of required security interest, compliant with the loan approval, compliant with regulatory requirements and covenants and conditions are properly documented. Assist with administrative loan servicing functions around UCC filings, loan payments, ensuring all documentation is properly scanned or handling internal or external customer requests as well as other related tasks. Prepares weekly and monthly reports professionally, accurately, and timely.


  • Review each document in the loan file to ensure compliance with legal and regulatory requirements, completeness, accuracy and proper execution of all required loan and collateral documents, as well as proper approvals.
  • Identify loan document exceptions and enter tracking information for missing, incorrect, or pending for recording in the public records or with the Secretary of State for jurisdiction of the collateral tied to each loan. Submit monthly Exceptions Report to all business lines, identifying all exceptions noted and past due exceptions. Upon completion of each loan file review, all exceptions noted must be entered into FCM for tracking purposes. Exceptions should be setup within 30 days of closing and on same day of review
  • If there are any approved waivers, verify waiver and that it is property uploaded into FCM/IC.
  • Identify and report incorrect or missing documentation.
  • Distribute monthly exceptions report
  • Verify documents provided to clear any exception is adequate and correct for the specific exception.
  • Assist with Department duties such as releases of collateral on paid off loans, processing loan payments, scanning loan documents into our imaging system and mail processing.
  • Handle customer inquiries, researches and responds as needed pertaining to exceptions, clears loan exceptions received by department
  • Research recent UCC (uniform commercial code) filings of continuations, terminations and historical to determine if accurately being tracked on vendor’s tracking system.
  • Assist when needed with the issuance of payoff letters and releases of collateral.
  • Perform other job duties and projects as assigned by the Loan Servicing Manager interrelated with loan servicing.



  • High School Diploma or equivalent.
  • Minimum of 5 years of loan collateral documentation, loan servicing, to include loan boarding and booking, loan portfolio administration or paralegal real estate or commercial title experience.
  • Familiar with MS Office; preferably proficient in MS Excel and MS Word.


  • Bachelor’s degree, Paralegal Studies Certificate.

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren’t hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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