Job Description

Category
Operations
Position Type
Full-Time/Regular
Job Location
11900 Bournefield Way, Suite 150, Silver Spring, MD
Tracking Code
1393-948

EAGLEBANK OVERVIEW:

Eagle Bancorp, Inc. headquartered in Bethesda, MD, was incorporated in 1997 to serve as the bank holding company for EagleBank. Eagle Bancorp is a publicly traded company under the symbol EGBN. EagleBank commenced banking operations on July 20, 1998, and currently operates 19 banking offices: six in Suburban, Maryland, five located in the District of Columbia; and eight in Northern Virginia. The Bank was founded to specifically address the business and personal needs of local business owners. It has been answering and exceeding those needs for over 20 years, providing custom financial solutions, local access to senior management, quick response, local decision-making, and a deeply-rooted dedication to the local community.

EagleBank also recognizes the challenges its employees currently face in a post-Covid world. We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. Since the pandemic started, EagleBank has prioritized the health and safety of its employees, and this position is eligible for our hybrid remote work program which currently allows eligible employees to work from home two days a week.

Our Mission is to be the most respected and profitable community bank by putting relationships first to the delight of our customers, employees, and shareholders, and relentlessly deliver the most compelling service and value. Eagle Bank’s Values are: Relationships F·I·R·S·T: Flexible, Involved, Responsive, Strong, and Trusted.

GENERAL SUMMARY:

This position maintains Bank Control specifications for all Deposit System Applications. Research upcoming software releases, system upgrades and modifications; make recommendations to foster implementation and act as Implantation Lead. Participate in and serve as subject-matter resource for process improvement projects. Create and maintain custom reports and other departmental duties as assigned.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Maintain Bank Control for all key Deposit System Applications with an emphasis on Deposits, Rates, Fees and Service Charges. Serves as Subject Matter Expert of Bank Control and functions. Create and update Bank Control Documentation, Policies and Procedures.
  • Maintain and enhance XXA for all key Deposit System Applications with an emphasis on Deposits, Rates, Fees and Service Charges. Serves as Subject Matter Expert of Bank Control and functions. Create and update XAA Documentation, Policies and Procedures.
  • Partner with the Product Development Team to evaluate the impact that new or emerging products will have on Bank Core Applications and to ensure the successful delivery of application changes to front-line users.
  • Evaluate all upcoming software releases, systems upgrades/enhancements to measure the impact to our business processes; identify and recommend opportunities for enhancement as well as ensure the Bank is able to maximize key system capabilities.
  • Implement key projects/initiatives as Implementation Lead for system related changes and/or enhancements, partnering with business and technology representatives to gather business requirements, prepare design specifications, test and deploy new or modified functions in the environment and identify opportunities for process improvement. Manage the verification process through creation of test scripts; perform, document and report test results.
  • Coordinate application requirements with internal IT Department for related maintenance.
  • Assess impact to Customers and Bank for each system addition, modification or deletion, making the appropriate recommendations and leading change.
  • Ensure complete testing, documentation and training is coordinated prior to implementation of any change with various departments, branch personnel and other stakeholders.
  • Provide procedural support as needed for other related administrative functions to significant areas of the Bank such as Deposit Operations, Lending, Marketing, Product and Community Banking; design and implement relevant departmental/division level statistics. Support department in maintaining current status of departmental procedures.
  • Maintain Core Users and Information distribution in partnership with other resources within Banking Operations (i.e., FIS Contract Administrator)
  • Act as liaison for Bank with Core Service Provider, FIS and third-party vendors
  • Research and resolve issues and inquiries; obtain clarification with vendors to support end-user requirements
Required Skills

KNOWLEDGE & SKILLS REQUIRED:

  • In-depth knowledge of Banking Systems, Operations and Accounting practices with an emphasis on Deposits, New Accounts, Fees and Charges, preferably within the structure of an FIS environment.
  • Ability to support or perform and analyze various types of testing such as negative, positive, regression and relational
  • Knowledge of how applications interface and relate to other systems
  • Strong communication/presentation skills
  • Excellent organizational skills, with emphasis on the ability to engender cross-functional/business support
  • Exceptional attention to detail, and ability to prioritize various tasks.
  • FIS or other core system technical specifications experience
  • Knowledge of Banking Applications and General Ledger
  • Report-writing knowledge in Commercial Banking Environment
  • Strong Project/Implementation Management skills
  • Must be a “do-er” in addition to a “thinker”.
  • Proficient in Microsoft Excel and other Microsoft Office tools
Required Experience

EDUCATION & EXPERIENCE:

Required Education/Experience:

  • 5 years of direct experience in Deposit applications through similar roles with increasing scope of responsibility.
  • Project Management Experience with implementing system changes or enhancements
  • Technical understanding of IBS, with experience in managing Bank Control required.
  • Technical understanding of the XAA Application preferred.
  • 5 years of strong, demonstrated experience in implementation of major banking applications

Preferred Education/Experience:

  • 4-year college degree preferred

Required Certifications, Licenses or systems needed:

  • In-depth understanding of Core banking systems; FIS banking systems and related core applications strongly preferred

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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